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SolvedIntegrations

Slack alerts stopped arriving after we recreated the channel

We had Slack alerts working fine. Last week we archived the old Slack channel and made a new one, and generated a new incoming webhook URL. I updated the URL in MonoDuty but nothing arrives anymore. The MonoDuty channel is still listed as active.

Answered by Selin Yıldız, MonoDuty Support Engineer12 days ago40 found this helpful
SolvedIntegrations

Is there a Microsoft Teams integration?

Our whole company runs on Microsoft Teams, we do not use Slack at all. I see Slack and Discord as channel options but nothing for Teams. Is Teams supported in some way I am missing?

Answered by Deniz Arslan, MonoDuty Support EngineerJun 20, 202651 found this helpful
SolvedIntegrations

Routing Grafana alerts into MonoDuty

We use Grafana alerting and want the alerts to open incidents in MonoDuty. I set up a contact point of type webhook pointing at an alert trigger URL. Incidents are created but every single one has the same generic title, none of the Grafana context comes through.

Answered by Elif Kaya, MonoDuty Support EngineerJun 12, 202648 found this helpful