SolvedBilling & Plans
Will changing our plan delete our monitors and history?
Asked by Grace WhitfieldJun 4, 2026
We are considering moving to a different plan but the team is nervous about losing configuration. If we change plans, do our monitors, heartbeats and past incidents stay as they are?
Accepted answer from MonoDuty Support
36
Deniz ArslanMonoDuty Support EngineerJun 4, 2026
Hello Grace, your configuration and history are not affected by a plan change. Monitors, heartbeats, alert triggers, notification channels, incidents and their timelines all live with your organization and stay exactly as they are.
The one thing genuinely worth checking before any change is unrelated to plans but often gets confused with them: deleting an organization is a hard, cascading delete. It removes teams, monitors, heartbeats, alert triggers, notification channels and every incident including ones that were previously deleted, permanently. So if part of your plan involves consolidating into a single workspace, move or recreate what you need first and delete the empty organization last.
If you would like the specifics of what a particular plan includes for your account, I can put you in touch with our billing team, they can look at your actual subscription rather than me guessing.
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1 replies
Grace WhitfieldJun 5, 2026
Good to know about the organization deletion, that was actually part of our plan. We will be careful with the order.