Billing & Plans

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SolvedBilling & Plans

Do read-only users count towards our subscription?

Our support team and a few managers only need to look at incidents, they never configure anything. I want to give them access without inflating our bill. Is there a cheaper or free level of access for people who only read?

Answered by Elif Kaya, MonoDuty Support EngineerJun 15, 202647 found this helpful
SolvedBilling & Plans

Will changing our plan delete our monitors and history?

We are considering moving to a different plan but the team is nervous about losing configuration. If we change plans, do our monitors, heartbeats and past incidents stay as they are?

Answered by Deniz Arslan, MonoDuty Support EngineerJun 4, 202636 found this helpful