Not receiving push notifications on my phone

Enabling the permission after the fact usually needs one more step, because the app registers for notifications at sign-in. Please do this: 1. Confirm notifications are allowed in your phone's system settings for the MonoDuty app, including any lock screen and banner options. Also check that battery optimisation or a focus mode is not silencing the app. 2. Sign out of the app and sign back in. This re-registers your device now that the permission is granted, which the earlier session could not do. 3. Verify with a deliberate test rather than waiting for a real incident. Fire a disposable alert trigger, or ask a colleague to open a test incident, and confirm the push arrives. If it still does not arrive after re-registering, the next thing to check is on the workspace side: notifications only reach people through channels that are subscribed to a source. If your colleague is being notified through a channel you are not covered by, that would explain the difference. Let me know and we can look at the subscriptions together.